TERMS AND CONDITIONS
Once the customer has approved the design and building has begun, no design changes will be allowed
Customer can buy a store instrument in inventory with a one-time payment only
A refund can be issued prior to any start of the guitar build or any major damage upon receipt of the instrument
Upon receipt of the instrument, the customer has 7 days to return the instrument if there are major physical or major playability issues (pictures of any major physical damage upon receipt are to be sent to EM Guitars prior to any actions being taken)
Any non-major playability issues are up to the customer to take to their local guitar shop for set-up modifications
